Yes. You can cancel your order if you confirm the cancellation with our customer service team at least 2 working days prior to the scheduled delivery day, and we will refund to your preferred payment account. Please note that an administrative fee of HK$200 will be charged for order cancellation. To make a cancellation request, please Contact us and provide your order and payment details.
Cancellation does not apply to seasonal products, and flower order that has already been packaged, dispatched for delivery,or completed. The order payment will not be refunded for unsuccessful cancellations.